This policy is effective as of 25/09/2024

At Sapphire Spirituality and Meditation Retreat (‘we’, ‘our’, or ‘us’), we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Privacy Act 1988 (Cth).  

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SapphireSMR  (the ‘Site’) and participate in our meditation sessions.

By using our Site and services, you consent to the practices described in this Privacy Policy.

Information We Collect From You

Through your visits to our website and your class bookings, we may obtain the following information about you:

• Personal data: When you book our meditation sessions or contact us we may collect personal information such as your name, email address, phone number, billing address and payment details.
• Usage data: We collect information about how you use our Site, including your IP address, browser type, referring URL’s and pages visited. This data helps us understand how users interact with our Site.

We recognize the importance of protecting the privacy of individuals under the age of 18. We may collect personal information from minors under 18 years of age, but only with verifiable parental or guardian consent in accordance with applicable laws. The information collected will be used solely for the purposes outlined in this policy, and we will take all reasonable measures to ensure that this data is handled securely and only retained for as long as necessary.

Parents or guardians have the right to review the personal information collected from their child, request its deletion, or withdraw their consent at any time. If you are a parent or guardian and believe that we have collected information from your child without your consent, please contact us using the details provided below.

Purpose of collection and use

We collect personal information for the following purposes:

• To provide and manage meditation services: To process your registration for meditation sessions, manage your participation and communicate relevant updates to you.
• To improve our services: To analyse usage trends and enhance the functionality of our Site and services.
• To communicate: To send you information about our services, including newsletters, promotional offers and other updates, with your consent.
• To respond to inquiries: To address any questions, comments, or requests you may have.
• To comply with legal obligations: To meet our legal and regulatory requirements.

Sharing Your Information with Third Parties

We do not disclose your personal information to third parties, except in the following situations:

• Service providers: We may share your information with third party service providers who assist us with operational tasks, such as payment processing or website hosting. These providers are contractually obliged to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may from time to time be required to disclose certain information, which may include your personal data to comply with legal requirements, such as a law, regulation, court order, subpoena, or warrant in the course of a legal proceeding or in response to a law enforcement agency. This information disclosure will only occur in good faith and where required by any of the above circumstances.

Your Rights

Under the Privacy Act 1988 (Cth), you have the following rights regarding your personal data:

• Access and correction: You may request access to or correction of your personal data by contacting us.
• Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.

If you wish to access or correct your personal information, please contact us using the details provided below.

Complaints

If you have any complaints about how we handle and use your personal information you may lodge a complaint with us. We will investigate and respond to your complaint in accordance with our procedures and the requirements of the Privacy Act 1988 (Cth).

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse usage optics, and to improve our services. You may manage your cookie preferences through our browser settings.

Please note that disabling cookies may affect the functionality of the Site.

Change In Privacy Policy

Our commitment to ensuring this Privacy Policy remains current means that this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website.  We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at: